Here’s what to expect when you begin
Your first visit starts with a clear conversation about your concerns and goals. From there, we guide you through each step — from intake to follow‑up — so your care stays simple, steady, and predictable.
Initial Contact
You reach out with your concern, and we confirm the type of visit you need.
Intake & Screening
You complete a brief intake so we can review your history and prepare for your visit.
Getting Ready
You receive a secure video link and any instructions needed before your appointment.
Scheduling
We schedule your visit at a steady pace that fits your needs — no portals or extra steps.
Telehealth Visit
Your visit is a focused, private conversation about your concerns, goals, and next steps.
Follow-Up
We check your progress, adjust your plan when needed, and keep your care predictable.
Not for emergencies. Prescriptions provided when clinically appropriate.
Pricing
A standard telehealth visit is $45 per visit. This covers your evaluation and a clear treatment plan when appropriate. There are no subscriptions, no hidden fees, and no automatic charges. If labs or imaging are needed, we’ll help you find a location that works with your insurance. If something isn’t covered or you prefer to pay out of pocket, we’ll guide you toward the most affordable options in your area.
“Telehealth is simple — your phone is enough.”
Your visits are handled by a board‑certified medical provider who delivers steady, evidence‑based care through secure video. Each appointment is focused, private, and designed to keep your care simple from start to finish.
You can join your visit from any smartphone. No apps, accounts, or downloads required.
“Common questions we hear from patients.”
What conditions do you treat?
Primary care concerns, chronic conditions, medication management when appropriate, and GLP‑1 care for eligible patients.
How do virtual visits work?
You join from your phone or computer. No apps, no portals. A secure link is sent before your visit.
Do you prescribe medications?
Yes, when clinically appropriate. All prescriptions follow Florida guidelines and require a visit.
Can you order labs?
Yes. Lab orders are sent electronically to Quest or LabCorp. Results are reviewed with you during follow‑up.
How do labs and imaging work with my insurance?
If labs or imaging are needed, we’ll help you find a location that works with your insurance. If something isn’t covered or you prefer to pay out of pocket, we’ll guide you toward the most affordable options in your area.
Are medications included in the visit cost?
No. Medication costs are separate and depend on your pharmacy and insurance plan. When possible, we help identify lower‑cost options.
Do you take insurance?
Northlight does not bill insurance at this time. Visits are $45 per visit. If you have insurance, you may be able to use your benefits for labs, imaging, or medications depending on your plan.
How do follow‑ups work?
Most follow‑ups are virtual. You’ll receive a link to schedule when results or medication checks are due.
What if I need imaging or an in‑person exam?
If something requires hands‑on evaluation, we’ll direct you to the appropriate local clinic or urgent care.
Do I need to live in Florida to receive care?
Yes. Care is available to patients located in Florida at the time of their visit.
Can you complete work notes or school notes?
Yes. Notes are provided when clinically appropriate after a visit.
How quickly will I hear back after intake?
Most patients receive a response the same day. Intake is brief, and care begins without portals, delays, or unnecessary steps.
Do you offer ongoing care for chronic conditions?
Yes. Conditions like high blood pressure, diabetes, thyroid disorders, and high cholesterol can be managed through steady follow‑up visits.
Is Northlight available for emergencies?
No. Northlight does not provide emergency care. For urgent or life‑threatening concerns, please call 911 or contact local emergency services.
What technology do I need?
Any smartphone, tablet, or computer with a camera. A stable connection is enough.
Ready to schedule your visit?
Book a time that works for you. No apps. No waiting rooms.